Shipping & Delivery
**WE REMAIN FULLY OPERATIONAL AND ARE DESPATCHING DAILY**
Freight price is auto calculated at product level
*For products shown *Please Contact us for a freight quote - Freight charge is subject to your postcode, we will quote you accordingly. These products are oversized items and freight is subject to a custom quote.
Despatch is made within 2-3 day of your order being placed except for custom made orders or backordered /new season items which will be displayed at product level. For urgent orders same day despatch is available but please Contact Us. All items are shipped from Australian within Australia only. We cannot ship overseas due to the high freight costs associated with the size of our items.
We use all major courier companies and every order is tracked and insured.
Earth de Fleur Homewares can accept orders from international customers outside Australia, however please note delivery is only available within Australia. Due to the high freight costs associated from Australia to other parts of the world and the size of our products it is not economical to freight overseas.
My product arrived damaged?
If your product is damaged upon delivery, contact us and we will replace your item immediately (providing the item is available, otherwise a replacement will be offered or a full refund). We will take full responsibility and endeavour to have this rectified as soon as possible. Please carefully inspect your product/s on arrival, all claims for breakage must be made within 7 days of receiving, no claims will be warranted after this time. We also require proof via image on email so we can make our insurance claim on these item/s.