Payment & Returns

We accept online payment by credit card (Mastercard & Visa), Paypal, & Direct Deposit. Your personal information is protected by 128 bit SSL (secure sockets layer) encryption, the highest level of encryption commercially available to ensure that your transaction is safe & secure.  All transactions are in Australian dollars ($AUD).

You are welcome to call us on 1300 760 664 to place a phone order.

*No returns will be accepted for custom orders once your invoice has been paid. All products we have custom ordered from our supplier cannot be accepted for a full refund for change of mind. For all custom made product orders, if your order has commenced production we cannot accept refunds.   

As we are a unique business sourcing products which are hand made, hand painted, using natural organic materials, steel, oil drums, recycled, upcycled etc, refunds will not be given for these imperfections.  Each product has its own unique character and natural finish. The colour variations are part of the intentional design and being an organic process, it cannot be controlled.   Please see our full Terms & Conditions.