For all items shown as IN STOCK FOR IMMEDIATE DELIVERY if you happen to change your mind simply Contact Us within 7 days after delivery for a return form and organise to send your item back to us. We will refund your item/s immediately once received. Return shipping cost is at the expense of the customer & your original delivery fee will not be refunded. We use real time payment processing so please check with us first on availability ETA as there are various lead times on certain products.
*No refunds will be accepted for custom orders once your invoice has been paid. All products we have custom ordered from our supplier cannot be accepted for a full refund for change of mind. For all custom made product orders, if your order has commenced production we cannot accept refunds.
We accept online payment by credit card (Mastercard & Visa), Paypal, Money Order,Cheque & Direct Deposit. Your personal information is protected by 128 bit SSL (secure sockets layer) encryption, the highest level of encryption commercially available to ensure that your transaction is safe & secure. All transactions are in Australian dollars ($AUD).For international payments your invoice will be issued in Australian currency through Paypal. You are welcome to call us on 1300 760 664 to place a phone order.